Resettlement Coordinator – Egypt | ReliefWeb


Saint Andrew’s Refugee Services, Cairo

Vacancy: Resettlement Coordinator

Founded in 1979, StARS is a refugee service provider in central Cairo working to improve the quality of life of refugees and vulnerable migrants through five broad program areas: education, psychosocial, legal, community outreach and support services for unaccompanied youth and children. We provide quality services that address the unaddressed needs of refugees and we provide a safe and inclusive space for displaced people to come together as a community. We work for refugees, with refugees, to make recognition of rights a reality.

Mission of StARS: Driven by a commitment to justice and fairness, StARS works as and for displaced people to respect human dignity and improve the quality of life.

The vision of StARS: Displaced people are leading in creating and implementing responses to various forms of migration to create safe, just, welcoming and inclusive communities worldwide.

We serve People from many places including Eritrea, Ethiopia, Iraq, Somalia, South Sudan, Sudan, Syria and Yemen.

To learn more, please visit our website: or our Facebook page

Project Description: Legal Aid Program for Refugees

The Refugee Legal Aid Program provides advice and representation to refugees seeking UNHCR recognition in refugee status determination procedures in Egypt and assists refugees in accessing relocation to safe third countries. The Refugee Legal Aid Department is seeking a Resettlement Coordinator to oversee assistance to vulnerable refugees in accessing resettlement.


Under the supervision of the Director and Deputy Director of the Refugee Legal Aid Program, the Resettlement Coordinator is responsible for the administration and development of the resettlement program. In consultation with the Director and Deputy Director, the Resettlement Coordinator is responsible for setting the strategic direction of the Refugee Legal Aid Program’s resettlement work. The Resettlement Coordinator is responsible for the day-to-day administration of the resettlement program, which consists of five Legal Officers, five Senior Legal Officers and between three and five volunteer legal counsel.


All duties are carried out under the supervision of the Director and Deputy Director of the Refugee Legal Aid Program. Effective communication with the Director and Deputy, as well as other StARS program coordinators, is critical to the success of this role.

Legal and technical

  • Developed and oversaw the screening and onboarding of potential clients for representation on resettlement matters.
  • Maintain a good working knowledge of UNHCR policies and procedures on resettlement matters.
  • Overseeing the review and preparation of resettlement referrals to UNHCR’s Resettlement Unit.
  • To manage the regular referral of resettlement cases to UNHCR’s Resettlement Unit and to manage follow-up communication and inquiries about resettlement cases.
  • In coordination with the Director and Deputy to develop and manage the provision of legal assistance on protection matters and to ensure close coordination with the StARS Psychosocial Program on StARS responses to protection issues.
  • Maintain accurate records of client representations, including client files and case files.
  • Compliance with the Nairobi Code of Ethics, StARS Policies and Procedures Manual, StARS Code of Conduct and StARS Security Policy.


  • In coordination with the Director and Deputy Director to maintain and develop the Refugee Legal Aid Program’s relationships with the UNHCR Resettlement Unit.
  • Supervising and participating in training for community groups and partner organizations on referral of potential resettlement cases to the Refugee Legal Aid Program.
  • Regular attendance at StARS management meetings to promote close coordination with other StARS programs.

At sight

  • Recruitment, training and oversight of the Refugee Legal Aid Program Resettlement Program, including paid staff and volunteers, in coordination with the Director and Deputy Director.
  • Accomplish tasks and monitor the progress of the StARS strategic plan.
  • Be proactive in promoting self-care among volunteers and staff.
  • Ensuring quality legal advice and representation and a refugee rights-based approach.


  • Trial period and regular performance reviews.
  • To meet at least bi-weekly with the Director and Deputy Director about the work of the resettlement program.
  • Revising Refugee Legal Aid Program strategy in response to changing situations and participating in annual work planning.


  • Communicating regularly with the Director and Deputy Director of the Refugee Legal Aid Program and reporting on all major issues and developments in this area and within the Refugee Legal Aid Program.
  • Be familiar with the Refugee Legal Aid Program (RaMCIS) database program and accurately record and track all relevant case management.
  • Provide case report data to the Refugee Legal Aid Program Director and Deputy Director upon request to accurately report work to senior management, funders and others.
  • Contributing to and preparing reports on operations for funders.
  • Promoting the exchange of information within the Refugee Legal Aid Program and StARS on all issues affecting the population we serve.

Qualification & Experience

The ideal candidate is energetic, articulate and comfortable interacting with different segments of society. She or he will have demonstrated a strong commitment to human rights and refugee issues.

Essential Qualifications:

  • Since English is the official language of UNHCR Cairo and StARS, the resettlement coordinator must be fluent in spoken and written English.
  • Qualified Attorney in any jurisdiction (JD, LLB or equivalent), Masters degree in a related field (Middle East Studies, International Development, International Law, Development Studies) AND/OR at least one to two years experience assisting refugees in the resettlement process.
  • Excellent legal research and drafting skills.
  • A proven commitment and sensitivity towards vulnerable or displaced people.
  • Ability to live and work in a fluid security environment.
  • Knowledge of or familiarity with UNHCR policies and procedures and the UNHCR resettlement process/manual.
  • Well organized, independent and reliable.
  • Demonstrated ability to communicate effectively both orally and in writing.
  • Proven ability to work both in a team and individually.
  • Management/supervision experience and/or familiarity with supervising volunteers.
  • Interview skills and proven experience in dealing with challenging scenarios, particularly in defending survivors of violence, human trafficking, torture and SGBV.

Desirable properties:

  • Knowledge of Arabic is preferred.
  • Experience designing and delivering training for non-technical audiences.
  • Experience of living and working in the Middle East or Egypt or with an urban refugee population.

Working time: The resettlement coordinator is expected to work Sunday to Thursday 40 hours per week (with overtime as needed) between the hours of 9am and 5pm. Sometimes longer hours, evening and weekend work are required. The work is carried out both in StARS premises and in refugee communities and centres.

Monitored by: Director and Deputy Director of the Legal Aid Program for Refugees

Salary: 10,950 EGP/month, rising to 11,950 EGP/month upon successful completion of the 3-month trial period. Plus 4,020 EGP/year health insurance and 100 EGP/month savings contribution after the end of the trial period.

Additional Official Benefits per StARS Staff Handbook Guidelines.

This position is subject to a three-month probationary period during which the employee’s performance is reviewed and the probationary period may be extended.

Application deadline: August 5, 2022

Expected start date: October 1, 2022

How to apply

Apply: Please send your resume, cover letter and a short legal writing sample to [email protected] With the subject “Resettlement Coordinator”. All applications should include contact information of two professional/academic references (references will only be contacted after interviews).

***Note:***Only shortlisted applicants will be contacted for an interview.


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