UberConference is a web-based conference system for conference calls with up to 100 participants. It’s a handy tool if you regularly handle large conference calls, manage teams remotely, or work from home.
Find out below if UberConference is the right tool for your business as we go over features, pricing, benefits and more.
Who is UberConference for?
Although UberConference is an audio conferencing tool, the solution recently added HD video capabilities for video conferencing. Designed as an alternative to VoIP (Voice over Internet Protocol) solutions, the system helps organizations reduce their investment in expensive conference calling hardware.
Any business that needs to host conference calls can use UberConference. However, since the solution only supports 100 conference participants, it is best suited for small to medium-sized organizations. The free version is ideal for smaller teams of up to 10 people per conference.
It is also suitable for people who need to call someone from their computer, e.g. B. Freelancers or consultants, or for those looking for a remote work tool.
Features of UberConference
UberConference only offers two pricing plans – a free version and a business plan. While the free version offers some good features for free, if you want a more seamless user experience, you’ll need to upgrade to the business plan for more intuitive features.
The biggest and most important difference between the plans is that the free version supports up to 10 participants, while the business plan supports up to 100 participants per conference. And even the business plan limits meetings to five hours.
Let’s take a closer look at some of UberConference’s main features.
audio and video conferencing
Until recently, UberConference was an audio-only conference calling solution. Now it offers HD video functionality and is very much “video first”. Users who want to use meetings for audio only must turn off the video when joining or starting a call.
UberConference can automatically dial participants into a meeting. Meeting attendees don’t have to remember to log in or set up their browser five minutes before a meeting.
Instead, Business plan users can select the “Let UberConference dial attendees” option, which will call attendees at a scheduled time.
UberConference supports international conference calls from 50 countries, but users must purchase the business plan to access international calling outside of the US
The system also provides music on hold for participants waiting to join a call and supports call recording.
The screen sharing feature allows users to share documents, websites, media or whatever they want with other meeting attendees. This is handy for remotely planning projects, sharing agendas, and can positively impact your communication strategy by encouraging engagement and collaboration.
Users can also select a file or window to be split instead of full screen. This prevents desktop notifications such as e-mails or chats from appearing in the field of view of other participants.
If you want to spend less time on administrative tasks, you’ll like UberConference Voice Intelligence or the “Vi” solution.
Utilizing natural language speech recognition and processing technology, UberConference analyzes meeting conversations and creates post-call transcripts that capture meeting notes, action items, and sentiment tracking.
Users can receive meeting summaries with key assignments and takeaways after the call. This eliminates the need to take notes during a meeting and allows you to be more present and active during the call.
If you need to track the time spent on conference calls, UberConference provides you with a summary of each call, call recordings, and a time log. This is a great feature if you work and bill clients by the hour.
The ease of use of UberConference
You can start and join UberConference calls from your browser or your phone, and both are very easy to set up.
To start a meeting, simply open your browser, click Start Meeting, and then click Join Now. If you’re using a phone, simply enter your conference number and, if applicable, the meeting PIN.
To join a meeting, enter the conference URL in your browser, verify your attendee information, and enter the meeting PIN if required. Simply call the conference number and enter your participant PIN if you wish.
UberConference’s business plan doesn’t require conference attendees to enter meeting pins to join a meeting — although the free version does. The solution also provides keyboard shortcuts such as mute/unmute, open attendee panel, and lock/unlock call controls.
Prices from UberConference
UberConference pricing is simple. They offer a free plan or a business plan that costs $20/month per organizer for the monthly plan or $15/month per organizer for the yearly plan. These prices do not include additional taxes, fees and surcharges.
While their prices are fairly reasonable, the lack of tiered pricing plans puts businesses at a disadvantage. Without the ability to expand functionality, businesses that need more of an audio conferencing tool will likely have to resort to a different solution.
UberConference doesn’t offer much customer support. Their support contact page directs users to their help center to search the content library or create a support ticket.
Their ticket submission process is not particularly efficient. When you submit a ticket, you must provide details of the request and select a “Request Priority” level. Of course, most users want and/or need an answer as soon as possible and choose the urgent priority option.
You can also send other questions to a general support email address. UberConference does not offer telephone support to its users.
Benefits of UberConference
For businesses that need a solid audio conferencing tool that doesn’t require a download, UberConference is a great and easy solution. Its business plan, which doesn’t require dial-in meeting pins to attend conferences, is a major draw.
It’s an ideal tool for those who work remotely and don’t have much time for administrative tasks, as the voice-to-text feature summarizes meetings and establishes action points.
A good but limited conferencing tool
Uberconference is a no-fuss, no-frills audio conferencing solution with a handful of interesting features. It’s an ideal solution for smaller businesses that hold regular conference calls and are looking for a solid tool that supports smaller, shorter-duration meetings.
Unlike some competitors, UberConference falls behind in terms of maximum number of meeting participants and meeting duration. It also lags behind when it comes to customer support and a variety of scalable pricing plans.
Businesses looking for a more robust video conferencing tool with features like whiteboards, personal meeting rooms, and advanced chat capabilities should look into dedicated video conferencing solutions.