Business opportunity with Unified Communication as a Service market in the system software industry

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Download: Analysis of the market characteristics of Unified Communication as a Service

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What will drive the market?

The shift from CAPEX to OPEX is one of the main drivers of market growth. However, factors such as systems integration and interoperability issues can hinder market growth.

Market segmentation for Unified Communication as a Service by end user

Companies in the BFSI industry use UCaaS to minimize the total cost of ownership (TCO) of IT spending. Regulations and compliance standards are constantly evolving in this area. This has forced many companies to implement flexible IT solutions that comply with the latest regulatory standards. UCaaS enables companies to use telephone services on a common platform according to business requirements.

Services such as instant messaging, conference calls and video call services are used immensely in the BFSI sector. The addition of features such as real-time speech recognition technologies and advanced IT security enables companies in this sector to differentiate between UCaaS providers.

During the forecast period, the financial sector is expected to focus on improving customer service; superior workflow automation of core and related activities such as deposits, lending and leasing; and regulatory compliance. This is likely to lead to an increase in the use of UCaaS solutions in companies.

Market segmentation for Unified Communication as a Service by geography

44% of the market will grow out North America in the forecast period. The US and Canada are the key markets for Unified Communication as a Service market in North America. The market growth in this region will be slower than the market growth in other regions. The presence of large companies and the availability of high speed broadband networks will fuel the growth of the Unified Communication as a Service market in North America over the forecast period.

Technavio suggests three forecast scenarios (optimistic, likely and pessimistic) that take into account the effects of COVID-19. Technavio’s in-depth research has had a direct and indirect impact on the market research reports of COVID-19.

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Provider profile:

  • 8×8 Inc.
  • ALE International
  • AT and T Inc.
  • Fuze Inc.
  • Microsoft Corp.
  • Mitel Networks Corp.
  • NEC Corp.
  • NetScout Systems Inc.
  • Oracle Corp.
  • Verizon Communications Inc.

What to offer

  • Market share assessments for the segments at regional and country level
  • Strategic recommendations for newcomers
  • Covers market data for 2020, 2021, through 2025
  • Market trends (drivers, opportunities, threats, challenges, investment opportunities and recommendations)
  • Strategic recommendations in important business areas based on market assessments
  • Competitive landscaping that reflects key common trends
  • Company profiling with detailed strategies, financial data and recent developments
  • Supply chain trends that reflect the latest technological advances

Purchase our Unified Communication as a Service market report now for access to a detailed customer landscape matrix that compares key industry-specific parameters.

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Key topics covered:

Summary

Market landscape

  • Market ecosystem
  • Value chain analysis

Market dimensioning

  • Market definition
  • Market segment analysis
  • Market size 2020
  • Market outlook: forecast for 2020-2025

Five forces analysis

  • Summary of the five forces
  • Bargaining power of buyers
  • Bargaining power of suppliers
  • Threat from new entrants
  • Threat of replacement
  • Threat of rivalry
  • Market condition

Market segmentation by application

  • Market segments
  • Comparison by application
  • Business Collaboration – Market Size and Forecast 2020-2025
  • Corporate Telephony – Market Size and Forecast 2020-2025
  • Contact Center Market Size and Forecast 2020-2025
  • Market opportunity by application

Market segmentation by end user

  • Market segments
  • Comparison by end user
  • BFSI – Market size and forecast 2020-2025
  • ICT – Market size and forecast 2020-2025
  • Healthcare Market Size and Forecast 2020-2025
  • Retail – Market size and forecast 2020-2025
  • Others – Market size and forecast 2020-2025
  • End-user market opportunity

Customer landscape

Geographic landscape

  • Geographic segmentation
  • Geographic comparison
  • North America – Market size and forecast 2020-2025
  • APAC – Market size and forecast 2020-2025
  • Europe – Market size and forecast 2020-2025
  • South America – Market size and forecast 2020-2025
  • MEA – Market size and forecast 2020-2025
  • Main leading countries
  • Market opportunities by geography
  • Market leader
  • Market challenges
  • Market trends

Provider landscape

  • overview
  • Landscape disturbance

Supplier analysis

  • Covered providers
  • Market positioning of providers
  • 8×8 Inc.
  • ALE International
  • AT and T Inc.
  • Fuze Inc.
  • Microsoft Corp.
  • Mitel Networks Corp.
  • NEC Corp.
  • NetScout Systems Inc.
  • Oracle Corp.
  • Verizon Communications Inc.

appendix

  • Scope of the report
  • Currency conversion rates for US $
  • Research methodology
  • List of abbreviations

about us
Technavio is a leading global technology research and consulting company. Her research and analysis focuses on emerging market trends and provides actionable insights to help companies identify market opportunities and develop effective strategies to optimize their market positions. With over 500 specialist analysts, Technavio’s report library consists of more than 17,000 reports and includes more than 800 technologies in 50 countries. Her customer base consists of companies of all sizes, including more than 100 Fortune 500 companies. This growing customer base relies on Technavio’s extensive coverage, extensive research and actionable market insights to identify opportunities in existing and potential markets and assess their competitive position in changing market scenarios.

Contact
Technavio research
Jesse Maida
Media and Marketing Executive
USA: +1 844 364 1100
UK: +44 203 893 3200
E-mail: [email protected]
Report: https://www.technavio.com/talk-to-us?report=IRTNTR70636

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